ISP Billing Software
Billing software refers to the program which handles the tracking of billable products and services delivered to a customer or set of customers. Almost all types of companies need to track their incomes each month. But the companies which primarily receive a certain amount from nearly all their clients are Cable TV companies and ISP companies. ISP companies sell internet bandwidth to their clients and receive a certain amount from them every month. The software suitable for these types of companies is Internet Billing Software (ISP).
Starting a new ISP business and looking for ISP software?
An ISP service provider needs to keep track of the service system and billing process. Tracking each client’s billing statement and providing exemplary service to all the clients simultaneously is not an easy job. Management might face lots of trouble and waste lots of time doing this. So, it will be wise for any ISP company to adapt ISP software from the beginning.
EasyEBilling- the best ISP billing software name
EasyEbilling has the best ISP software in Bangladesh, which provides the best customer management service. It is the best option for all entrepreneurs planning to open an ISP company or already have one.
Why EasyEbilling is the best for ISP billing?
Any software becomes valuable with its features which can add some value to its users. EasyEbilling’s ISP software has some excellent features which can make one’s job much more manageable. There are thousands of features in this software, but this article will highlight the most important ones, which are enough to prove the importance in the ISP business.
Features:
Automation process:
Talking about the feature, the first thing that comes to mind is this software’s automation process. Once the company registers into this software and enters the customer names, they don’t have to knock their customers for bills ever again. The software can connect with the Mikrotik server automatically and can easily track each customer’s billing statement. Mikrotik is the server that provides an internet connection to the client. If any customer does not pay a bill at the right time, the software will inform the server and stop the connection. Not only that, but the software will also automatically send a message to the client. Once the client makes his payment clear, the server will start the connection again. The best part is that the company does not need to do anything in this process.
SMS:
The software has 17-18 different SMS styles, among which one can choose any according to the client’s taste. The SMS are automated. With the help of the Mikrotik server, our software can easily synchronize with the customer and set a time for them. After that, an automated SMS will be sent to them before the deadline. On every 1st date of a month, the amount will be generated.
Print Preview:
There are six styles of receipt printing facility in this software. Depending on the client, management can choose any of the styles. The best part is that this also provides the facility to use a device like pausing machines.
Compare with Mikrotik:
It is not difficult to handle 100 clients manually. One can easily do so. But what if a company has thousands of clients. EasyEbilling has done an analysis, and according to that, a company loses around 10,000 TK while handling about 500 clients. The loss increases to 20-30k when the number of clients rises to 800. No one can manage several clients without making any mistakes; here, the software helps. Since clients will pay via this software, by clicking on ‘Compare with Mikrotik,’ one will quickly know who is not paying any money and how much of IP is wasted or stolen by your employees.
Reseller:
With the ‘reseller’ feature, the company can easily have control over its resellers. If a company has any child company and reseller, enter the customer information in the system. The software will easily connect both servers, and the mother company can always look at what its reseller is doing with its service.
Customize:
This software is famous for its customizing features. It tracks all the areas and clients so well that one can easily send any customize message to a particular area or make a report.
Benefits of the Software:
Each of the features has its benefits. But this software has some unique features which will add some extra value to the company.
Complain List:
Another headache of an ISP company is receiving their clients’ complaints and solving them in time. An ISP firm gets thousands of complaints each day regarding connection issues. It is essential to resolve all these problems immediately to maintain a good image. With the software, this task will be much easier. Suppose the client is having trouble with the connection issue, and they call the customer help center of the company. With this software, the employees can easily find out the detail of that customer with just a phone number and can open a ticket. Once that employee submits the ticket into the system, the technician around that area will get to know and can immediately reach that client’s house. Even if the client is not at home, it can be updated in the software with just a click. And later, the software will send the message automatically.
Employee Management:
The employee management feature is on another level. Using this software, one can categorize their employees and can easily divide their work. For example, employees in the service sector will have access to complain list and ticket system, and employees who collect bills from customers can access the collection feature.
DIS Report:
According to the Bangladesh government, an ISP owner needs to prepare and submit a report. This report is known as the DIS report. The report is so complicated that one might require three to four days to complete. But with the software, It can be done with just one click.
Free registration and trial option
All the features prove the specialty of EasyEbilling’s ISP software. But it is wise to try once before taking any decision. As they say, “Try before you buy.” That’s why EasyEbilling provides free registration to its users. Though our users cannot download the software, they can free registration and explore all of its unique features.